privacy
This privacy policy sets out how Fellside Web Studio uses and protects any information that you give us when you use this website. It's a bit longer and more technical than we'd like, but it's all very important information that we want you to know.
Privacy is a core value of ours and you can trust that your information is safe and secure with us, we will only ever ask for the bare minimum from our clients. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
What information we collect
We collect personal information that you provide to us voluntarily, such as:
Name
Email address
Phone number
By providing your information to us you consent to its collection. All of your data protection rights apply, except the right to object. However, you do have the right to withdraw your consent at any time.
In running our website we automatically collect anonymous analytics data.
We do not collect any sensitive data and we do not share your personal information with third parties unless it is necessary to provide our services or if required by law.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
What we do with the information we collect
We use the information we collect for a variety of purposes, including:
To Provide and Improve Our Services: We use your personal information to deliver the services you request and to improve the functionality and performance of our website.
To Communicate with You: We use your contact details to respond to inquiries, send updates, and provide customer support.
For Administrative and Legal Purposes: We may use your information for invoicing, managing payments, maintaining records, and complying with legal obligations.
To Analyse and Enhance User Experience: We use data like your browsing behaviour to understand how users interact with our website and improve your experience.
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing, such as to Google Analytics. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Data retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Your rights over your data
You have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at privacy@fellsidewebstudio.com.
Changes
We may change this privacy policy at any time. If we make any material changes to our privacy policy that affect client information we already have in our database, we’ll tell all our clients about the change.
If we’re going to use your personally identifiable information in a different way from how we told you when we collected it, we’ll let you know, and you can choose whether you agree to it.
Please regularly check this privacy policy if you have any concerns about how we store your data.
Let's Work Together
Like what you've seen? We’d love to hear about your project and how we can help. You can either fill out the form below or get in touch by emailing hello@fellsidewebstudio.com.
